Frequently Asked Questions

Welcome to Sew Sassy Embroidery and Mercantile!
Have a question about our products, customization, orders, or shipping? You may find your answer below. If you still need help, feel free to contact us—we're happy to help!

What does Sew Sassy Embroidery and Mercantile offer?

We offer personalized and custom-made apparel and merchandise, including embroidered items, custom DTF designs, personalized hoodies, and other unique products made with love and attention to detail.

Can I customize an item?

Yes! Many of our products can be customized. Depending on the product, you may be able to choose the size, color, name, team, mascot, design, thread color, or vinyl color.

Can I request a completely custom design?

Absolutely! If you have an idea, inspiration photo, logo, team design, or special request, you can send it to us. We'll work with you to create something that fits your vision.

Still Have Questions?

Didn't find the answer you were looking for?

We're here to help! Contact Sew Sassy Embroidery and Mercantile and include your order number when contacting us about an existing order.

We'll do our best to get back to you as soon as possible.

Thank you for shopping with Sew Sassy Embroidery and Mercantile!
Custom creations made just for you.